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Virtual Counsel

Is the pressure of daily legal work distracting you from strategically important, business-critical matters? Virtual Counsel by Support Legal offers on-demand access to our team of senior lawyers, designed to alleviate this burden.

 

Recruited from top-tier international law firms and multinationals, our team are experienced at providing on-demand legal support to businesses of all sizes, serving as a flexible, cost-effective extension of your legal function. Our lawyers are skilled in assisting with:

 

  • Everyday legal tasks

  • Addressing capacity challenges during busy periods

  • Providing flexible assistance during staff turnover and absences

  • Supporting with specific projects

  • Offering specialist expertise as needed

How it works

1. Schedule a call

2. Get your custom plan

3. Access support 
on-demand

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Here to help

  • How much does it cost?
    Our Virtual Counsel retainers are designed to be flexible and accommodate any budget. Prices start from as little as $425 per hour (excluding tax), with discounted rates for start-ups and long-term or bulk arrangements. All our lawyers have trained at leading international law firms and typically possess a minimum of 10 years of post-qualification experience, enabling them to work more efficiently and to a higher standard of excellence compared to a junior lawyer with similar pricing at an international firm. Our lawyers are multi-specialists, equipped to handle a broad range of matters. This versatility allows us to involve fewer people, providing clients with a single point of contact for building a close working relationship. When additional resources or specialised knowledge are required, clients have easy access to all lawyers within our firm.
  • Why is Support Legal the right choice for my business?
    At Support Legal, our team comprises experienced senior lawyers sourced from top international law firms and multinational corporations. Our innovative model leverages reduced overhead costs and flexible work arrangements, enabling our lawyers to deliver exceptional value and high-quality results without compromising on service. Navigating the complex legal landscape of the UAE can be daunting and time-consuming for business owners. That's where Support Legal comes in. With our extensive expertise in corporate law, commercial contracts, employment law, and more, we are well-equipped to guide and support you through any legal challenges that may arise. We collaborate closely with our clients to create tailored solutions that address their specific needs and budget constraints. Whether you need assistance with contract drafting, liability mitigation, or regulatory compliance, we offer comprehensive support at every stage. We also recognize that legal issues can emerge at any moment.
  • Why is payment required upfront?
    To provide competitive fees to our clients, we have eliminated unnecessary overheads typically found in other law firms, such as employing staff to pursue invoices or funding the cost of late payments from other clients. At our firm, we believe in transparency and efficiency. That's why all of our fees are clearly outlined and discussed with clients before any work is done. We value open communication and want our clients to feel confident in the services they are receiving from us.
  • How will I know how many hours have been consumed?
    Our lawyers will log regular time entries using our proprietary system, LexPoint. You can request reports at any time from your lawyer. Unlike traditional law firms, you will never find time added by a junior lawyer "learning on the job." All our lawyers have a minimum of 10 years of top-tier experience.
  • Why are some types of legal work excluded from the retainer?
    Certain legal matters necessitate specialists or are more effectively managed through fixed fee arrangements. Our pre-paid retainers are designed to provide general, day-to-day support, serving as a flexible extension of your existing team. We welcome the opportunity to discuss your specific needs before engagement. When navigating legal issues, having the right expertise and resources is crucial. While some matters may be straightforward and manageable by a general practitioner, others demand specialized knowledge and experience. Moreover, the conventional hourly billing model can often lead to unexpected costs for clients.
  • What is the difference between a Fixed Fee Engagements and a Pre-Paid Retainer?
    Fixed Fee Engagements are ideal when the scope of work is clearly defined, and the necessary steps can be anticipated with reasonable assumptions. However, not all projects are easily quantifiable from the outset. With a Pre-Paid Retainer, you can purchase a specific number of hours upfront and use them as needed for ongoing projects or tasks. Our Pre-Paid Retainers offer flexibility and transparency for both parties involved. As a client, you have the peace of mind knowing that you have already paid for the necessary hours to complete your project, without any unexpected fees or charges. This also allows you to better budget and plan for ongoing work with our team. On our end, we are able to accurately track the time spent on your project and provide detailed reports on how the retainer hours were used. This helps us ensure that we are utilizing our resources effectively and efficiently, while also keeping open communication with our clients about progress and updates.
  • What if I change my mind and want a refund of unused hours?
    To provide a highly competitive hourly rate, our retainers are structured as pre-paid and non-refundable. This model allows you to access senior, experienced lawyers at the cost typically associated with junior resources, offering significant savings compared to other law firms and internal hires. In return, Support Legal secures a guaranteed commitment from you as our valued client. If you're uncertain about the number of hours you'll require initially, you can begin with just 10 hours and purchase additional time as needed. This way, you only pay for the legal support you actually utilise. Our pre-paid retainers also offer enhanced flexibility. You can use your hours as needed—whether for a single large project or multiple smaller tasks throughout the month. Additionally, our proprietary technology and reporting system make it easy to track and manage your retainer usage.
  • What if my matter is urgent?
    We recognise the urgency of most clients' matters. Once the engagement letter is signed and the invoice paid, we will begin work and deliver the first draft within the agreed timeframe. For faster service, including weekends and public holidays, we offer expedited turnaround at 1.5 times our standard rates, subject to availability and prior agreement.
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